American Express

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland, 1010, NZ

Fine Hotels + Resorts complimentary benefits

US $100 Property credit to be used during your stay.
US $100 Property credit to be used during your stay.
Room upgrade upon arrival, when available
Room upgrade upon arrival, when available
Noon check-in, when available
Noon check-in, when available
Daily breakfast for two
Daily breakfast for two
In-Room Wi-Fi, exclusions apply
In-Room Wi-Fi, exclusions apply
Guaranteed 4:00 pm late check-out
Guaranteed 4:00 pm late check-out

Hotel Summary

Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Sky Tower and SkyCity Casino. This luxury hotel is 0.6 mi (0.9 km) from Queen Street Shopping District and 0.6 mi (1 km) from Princes Wharf.

Hotel Description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Room Description

Make yourself at home in one of the 88 guestrooms featuring refrigerators and minibars. Rooms have private balconies. Wired and wireless internet access is complimentary, and Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Restaurants

Enjoy international cuisine at La Marée Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Points of Interest

Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Park - 0.3 km / 0.2 mi

ASB Waterfront Theatre - 0.4 km / 0.3 mi

ANZ Viaduct Events Centre - 0.5 km / 0.3 mi

New Zealand Maritime Museum - 0.9 km / 0.5 mi

Sky Tower - 0.9 km / 0.6 mi

SkyCity Casino - 0.9 km / 0.6 mi

Queen Street Shopping District - 0.9 km / 0.6 mi

Princes Wharf - 1 km / 0.6 mi

Commercial Bay - 1 km / 0.6 mi

Kawakawa Bay - 1 km / 0.6 mi

La Cigale Market at Britomart - 1.1 km / 0.7 mi

High Street - 1.1 km / 0.7 mi

Auckland Ferry Terminal - 1.2 km / 0.7 mi

Queens Wharf - 1.2 km / 0.7 mi

Auckland Art Gallery - 1.2 km / 0.8 mi

The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL) - 27.4 km / 17 mi

Hotel Amenities

  • Sauna
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • Fishing nearby
  • Vending machine
  • Airport transportation (surcharge)
  • Banquet hall
  • Wheelchair accessible
  • Conference space
  • Annual carbon offsets
  • ATM/banking
  • Conference space size (meters) - 500
  • Wheelchair-accessible registration desk
  • Recycling
  • Tours/ticket assistance
  • Biodegradable/compostable straws
  • Snack bar/deli
  • Laundry facilities
  • Porter/bellhop
  • At least 80% of all lighting comes from LEDs
  • Organic food
  • Double-glazing on all windows
  • Water-efficient showers only
  • Hiking/biking trails nearby
  • Wheelchair accessible parking
  • Breakfast available (surcharge)
  • Computer station
  • Full-service spa
  • No single-use plastic straws
  • Concierge services
  • Secured parking
  • Bicycle rentals nearby
  • Spa services on site
  • Guest education on local ecosystems and culture
  • Terrace
  • Number of coffee shops/cafes - 1
  • Multilingual staff
  • Safe-deposit box at front desk
  • Valet parking (surcharge)
  • Sustainability/community reinvestment (10% revenue or more)
  • Library
  • Wheelchair-accessible concierge desk
  • Change of towels (on request)
  • Express check-out
  • Wheelchair-accessible on-site restaurant
  • 24-hour business center
  • Conference space size (feet) - 5380
  • Marina on site
  • Golfing nearby
  • Babysitting or childcare (surcharge)
  • Number of bars/lounges - 1
  • No single-use plastic stirrers
  • Boat tours nearby
  • Housekeeping on request
  • Reusable tableware only
  • Vegan menu options available
  • Luggage storage
  • Comprehensive food waste policy
  • Business center
  • 24-hour front desk
  • Spa treatment room(s)
  • No single-use plastic water bottles
  • Elevator
  • Comprehensive recycling policy
  • Vegetarian menu options available
  • Express check-in
  • LED light bulbs
  • Number of indoor pools - 1
  • Electric car charging station
  • Biodegradable/compostable stirrers
  • Dry cleaning/laundry service
  • Smoke-free property
  • Coffee/tea in common areas
  • Locally-sourced food on site (80% or more)
  • Sailing nearby
  • Wheelchair accessible (may have limitations)
  • Surfing/bodyboarding nearby
  • Covered parking
  • Eco-friendly cleaning products provided
  • Fitness facilities
  • Number of restaurants - 1
  • Number of hot tubs - 1
  • Reusable cups only
  • Humane animal treatment
  • Change of bed sheets (on request)
  • Free WiFi
  • Vegetarian breakfast available

Guest Policies

Check-in: 02/01/2026 15:00

Checkout: 03/01/2026 11:00

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Terms and Conditions

Fine Hotels + Resorts

1. Fine Hotels + Resorts (FHR) program benefits are available for new bookings made through American Express Travel Online or The Centurion Concierge with participating properties and are valid only for Basic and Supplementary Platinum Members ("Platinum Member") and for Basic and Supplementary Centurion Members (“Centurion Member”) holding an eligible The Platinum Card® or an eligible The Centurion® Card ("Eligible Card") issued by American Express International Inc. in Singapore ("American Express").
2. Bookings must be made using an Eligible Card and must be paid using the Eligible Card in the Platinum Member's name, and the Platinum Member must be traveling on the itinerary booked.
3. 12pm check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade.
4. The type of S$US100 credit and additional amenity, if applicable, varies by property; the US$100 credit will be applied to eligible charges up to the amount of the US$100 credit. To receive the US$100 credit will be applied at check-out. Advance reservations are recommended for certain credits.
5. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. To receive the breakfast credit, the breakfast bill must be charged to your hotel room. The breakfast credit will be applied at check-out.
6. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out.
7. Benefits are applied per room, per stay (with a three-room limit per stay).
8. Back-to-back stays booked by a single Platinum member, Platinum Members staying in the same room or Platinum members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits ("Prohibited Action").
9. American Express and the property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits.
10. FHR benefits restrictions vary by property.
11. FHR benefits cannot be redeemed for cash and are not combinable with other offers unless indicated.
12. FHR benefits must be used during the stay booked.
13. Any credits applicable are applied at check-out in USD or the local currency equivalent.
14. FHR benefits, participating properties, and availability and amenities at those properties are subject to change.
15. To be eligible for FHR benefits, your eligible Card Account must not be cancelled.

The Hotel Collection

1. The Hotel Collection (“THC”) benefits are only available for new bookings of two consecutive nights or more made through American Express Travel Online or The Centurion Concierge with participating properties and valid for Basic and Supplementary Platinum Members and ("Platinum Member") and for Basic and Supplementary Centurion Members (“Centurion Member”) holding an eligible The Platinum Card® or an eligible The Centurion® Card ("Eligible Card") issued by American Express International Inc. in Singapore only.
2. Bookings must be made using an Eligible Card and must be paid using the Eligible Card, in the eligible Platinum Member's name, and the Platinum Member must be travelling on the itinerary booked.
3. 12pm check-in, late check-out and the room upgrade are subject to availability; certain room categories are not eligible for upgrade.
4. The type of US$100 credit and additional amenity (if applicable) varies by property; the US$100 credit will be applied to eligible charges up to US$100.
5. To receive the US$100 credit, the eligible spend must be charged to your hotel room.
6. The US$100 credit will be applied at check-out.
7. Advance reservations are recommended for certain credits.
8. Benefit restrictions vary by property. Benefits are applied per room, per stay (with a three-room limit per stay).
9. Back-to-back stays booked by a single Platinum Member, Platinum Members staying in the same room or Platinum Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional THC benefits ("Prohibited Action").
10. American Express and the Property reserve the right to modify or revoke the THC benefits at any time without notice if we or they determine, in our or their sole discretion, that you have engaged in Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your THC benefits.
11. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated.
12. Benefits must be used during the stay booked.
13. Any credits applicable are applied at check-out in US dollars or the local currency equivalent.
14. Benefits, participating properties, and availability and amenities at those properties are subject to change.
15. To be eligible for THC benefits, your eligible Card Account must not be cancelled.